Oct 23, 2018
Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares her insights on how to build a more collaborative cyber culture.
Oct 2, 2018
The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and your peers.